TrimTalk® Service Agreement


TERMS & CONDITIONS


SERVICE AGREEMENT


General: Ram Nutrition and Weight Loss, Inc., ("Ram", "us", "our", "we", "Company") maintains this Internet site together with other Internet sites ("Sites") as a service to the Internet community. The content (images and text) ("Content") is the property of Ram (or third-parties) and protected by United States and international intellectual property laws. As a user of the Sites, you may download Content solely for your personal, non-commercial use. You may not use the Content in any matter inconsistent with this Service Agreement ("Agreement") or applicable law, nor may you copy, modify or alter the Content.


Content: The Content and other information presented on the Sites are intended solely for educational purposes only. You should not use the Content as a substitute for medical counseling or advice. Nothing stated or presented on the Sites is intended to be a substitute for professional medical advice, diagnosis, or treatment. Before you begin this or any other diet program seek the advice of your physician or other qualified health care provider if you have any questions regarding a medical condition, your diet, nutritional supplements, an exercise regimen, etc. Do not start a diet or fitness program with us if your physician or health care provider advises against it. We reserve the right to refuse or cancel your membership due to certain medical conditions. We also reserve the right to cancel your membership should you violate the terms and conditions of this Agreement and any other posted policy on the Sites. Memberships are non-transferable.
We will use reasonable efforts to include accurate and up-to-date Content and information on the Sites. From time-to-time we will include content and/or information provided by third parties. By clicking on certain links within the Sites, you may leave the Ram Sites for another Web site ("Third Party Site") which Ram neither owns nor controls. In no event shall Ram be liable to you for your use of a Third Party Site.


Information We Collect: At certain points in using the Sites, you will be asked to provide information to us. We collect two types of information from you, personally identifiable and non-personally identifiable. The personally identifiable information that we collect includes but is not limited to, your first and last names, your street address (including the city, state and zip code), your telephone number and your credit card number. Non-personally identifiable information we collect includes, but is not limited to, your email address, your weight, your height, and your eating and fitness preferences. We do not sell personally identifiable information. However, from time-to-time we may lease such information (excluding credit card information) to third parties who provide goods or services that may be of interest to you based upon your use of the Sites. Should you not want for us to lease your personally identifiable information, send us an email to help@trimtalk.com and state in the body of your email that you do not want for us to share your personally identifiable information. We will not disclose your personally identifiable information in a manner inconsistent with this Agreement or any other posted policy on the Sites unless authorized by you to do so, or as required by law, or to protect our interests.
Any non-personally identifiable information, communications or material you send to us by any method is deemed by us to be non-confidential and you expressly grant a license to us to use, reproduce, and create derivative works from such information, communications or material. We reserve the right to use comments, testimonials and other statements made by you on our Sites including, but not limited to those you may post on our bulletin boards or in our chat rooms, in our marketing and promotional materials. Any information, communication or material you send to us must be truthful, legal, and not violate any third party intellectual property or other rights. We reserve the right to change this Agreement and any other posted policy on the Sites or to withdraw, change or add products or services contained within our Sites at any time.


Your Obligations: You agree to: (a) maintain all equipment necessary for your access to and use of the Sites; (b) maintain the security of your user identification, password and other confidential information relating to your Trimtalk account; (c) be responsible for all charges resulting from use of your Trimtalk account, including unauthorized use prior to your notifying us of such unauthorized use and taking the legal steps to prevent its further occurrence by contacting us to change your password; and (d) updating your personal information, including email address.
Membership: We at Trimtalk want to make your experience as simple and fulfilling as possible. To accomplish our goal, we have several payment options to meet your needs. You may telephone us at 877-875-8746. This initial coaching session is free. At the time of this initial session, you will be presented with several payment options for further coaching and support..
Regardless of the program duration you choose, you will then receive an email from us confirming your next telephone coaching session, which will include your coach’s name, the dial in telephone number, and your coach’s telephone extension. You will also receive a receipt and a written copy of this service agreement, which you must sign and return to us by email, fax, or postal mail.


Cancellations are not retroactive. If you cancel your membership you will receive a prorated refund for your unused coaching time, less a fifty (50) dollar early termination fee.


At the time of each scheduled coaching session, you will call the toll free number provided to you by email shortly after enrollment and enter your coach’s extension. Your telephone coaching session will last thirty (30) minutes each week, although you may leave a voice mail for your coach at any time. If you cannot attend a telephone coaching session, you may postpone it provided you notify us within forty-eight (48) hours before your scheduled telephone coaching session. If you do not, you will not receive a refund or any additional coaching sessions. If you are late for a telephone coaching session, you may dial in at any time during the thirty (30) minutes from the start time of your telephone coaching, however, you will not receive any additional coaching time.
Cancellation: You may cancel your membership as follows:
By email: send an email to help@trimtalk.com. In the text of the body of your email state your first and last name, user name, and intent to cancel. We will not open your email if it contains an attachment.
By postal mail: mail your letter to Ram Nutrition and Weight Loss, Inc. 1713 NW Federal Highway Stuart, Florida 34994 Att: Client Services. Include your first and last name, user name, email address, and your intent to cancel.


By telephone: 877-875-8746


Indemnification and Limitation of Liability: You agree that neither Ram, nor its affiliates, subsidiaries, officers, directors, employees, agents, coaches, content providers, partners or suppliers ("Released Parties"), shall have any liability to you under any theory of liability or indemnity in connection with your use of the Sites. You further agree to hereby and forever release and waive any and all claims you may have against any Released Parties for any and all claims, causes, damages or losses under any theory of liability (including attorneys fees and associated costs and expenses) arising from your use of the Sites. Notwithstanding the foregoing, our total liability to you by any Release Party shall not exceed the fees paid by you to us during your membership with us. In addition, should your claim arise from a purchase made on or through our store, our total damages shall not exceed the cost of the product or service purchased (less shipping and handling). No representations or warranties of any kind whether express or implied, fitness for a particular purpose, or merchantability are made by us regarding the Sites. We will not be liable to you for any damages, including, direct or indirect, special, incidental, consequential or punitive damages even if we have been advised of the possibility of such damages. Void where prohibited by law.


Notices: Ram may deliver notice to you under this Agreement or any other published policy on the Sites by email, a general notice published on the Sites or by first class U. S. Mail to the street address provided by you at the time you become a member. Ram will never request any personally identifiable information from you via electronic or postal mail. If you receive an email or postal mail that purports to be from us that requests personally identifiable information from you, and specifically, your credit card number, please do not reply to that email and forward it to help@trimtalk.com. You may give notice to us via email, by certified U.S. Mail postage prepaid or by nationally recognized overnight courier to the following address:


Ram Nutrition and Weight Loss, Inc.
1713 NW Federal Highway
Stuart, Florida 34994


DISCAIMER OF WARRANTIES: All material, information, content and services presented by RAM on the Sites are for educational purposes only. Information and statements regarding the efficacy of any weight loss product offered on the Sites have not been evaluated by the Food and Drug Administration. The material, information, services, and products contained on the Sites are not intended to treat, cure, or prevent any medical condition or disease. You are advised to consult with a healthcare professional regarding the suggestions, recommendations, and products found on the Sites before becoming a member. The material, information, content, services, and products contained on the Sites are provided on an "AS IS" basis with no warranty, express or implied. NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ARE MADE OR AUTHORIZED WITH RESPECT TO THE WEBSTIE OR PRODUCTS OFFERED THEREON AND RAM AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL SUCH WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND TITLE FOR THE THIRD PARTY SOFTWARE. THE ENTIRE RISK, ARISING FROM THE USE OR PERFORMANCE OF THE SOFTWARE EMBODYING THIS WEBSITE, REMAINS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAM OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, CORRUPTION OF FILES, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL LIABLITY FOR ANY DIRECT DAMAGES SHALL NOT EXCEED FIVE DOLLARS ($5.00). BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.


Effective Date: May 22, 2007


Copyright © 2007 Ram Nutrition and Weight Loss, Inc.